FortunaGo.Me — Support

Contact Us

Need help, have a question, or found a bug? We're here for you.

We typically respond within 1–2 business days.

How do I sign in?

Enter your phone number or email, then confirm the one-time code (OTP) we send you.
I didn't receive my OTP code.

Check your network / signal and spam folder, then tap "Resend". If it still fails, contact us.
How do I enable Face ID / Touch ID?

Go to Settings inside the app and turn on biometric login. You can always sign in with OTP if biometrics are unavailable.
What is Premium and how do I manage it?

Premium unlocks advanced fortune insights. You can manage or cancel your subscription anytime from your account settings.
How do I delete my account?

Open the app → Settings → Account → Delete Account, or email us and we'll remove your data.
How do I change the app language?

Open Settings → Language and choose your preferred language.

Read how we handle your data in our Privacy Policy.